“Maintaining the safety of our guests and employees is a top priority. Any successful hotel business ensures that guests will have an enjoyable stay at their premises and will leave without any accidents or injuries. However, as well as guests, the hotelier also has a responsibility to ensure that premises are safe for employees to carry out their duties,” said Moussa El Hayek, Chief Operating Officer, Al Bustan Centre and Residence.
Pragma Risk International reviewed the safety and risk practices implemented by each department and submitted the findings to the management.
The Al Bustan Centre and Residence team played an important role in ensuring the process was carefully carried out. In the future, the audit will provide Al Bustan Centre & Residence a 360 degree review of the property’s current safety management system covering health and safety, security, leisure safety, fire safety, crisis and business continuity management and food safety.